Stripe has a customer's bank saying "the customer says they didn't make this payment" and you saying "the customer told me they did make this purchase and got the item and they're making fun of me".
They have no way to know if your evidence is real, any more than the bank has a way to know if their customer's evidence is real. Either one (or both) of you could be full of shit.
In that world, what would you like Stripe to do better?
They have no way to know if your evidence is real, any more than the bank has a way to know if their customer's evidence is real. Either one (or both) of you could be full of shit.
In that world, what would you like Stripe to do better?