The reason people complain is because the old kindles used to have buttons, and honestly the touch screen is really fucking janky if you're used to the page turning buttons of the kindle 4, or the onscreen keyboard is janky if you're used to the kindle 3g.
And the sad part is that there's no best of both. You can't get a kindle paperwhite with buttons.
And the sad part is that there's no best of both. You can't get a kindle paperwhite with buttons.