I'm a happy TurboTax customer for over 25 years. The standard workflow of TurboTax hasn't changed much. You go through a work flow filling out forms. I don't use any of the OCR and little of the importing. I'm happy to type in numbers from forms myself.
So normally I wouldn't have any use for AI, but they added it anyway.
This year I asked it a couple of "Why" and "What If" questions, and it was actually useful.
If it stays at arm's length, and if it can "read only", then I am OK with it and actually somewhat pleased with it.
So normally I wouldn't have any use for AI, but they added it anyway.
This year I asked it a couple of "Why" and "What If" questions, and it was actually useful.
If it stays at arm's length, and if it can "read only", then I am OK with it and actually somewhat pleased with it.