> May 19, 22:10 UTC - Our automated monitoring detected API health check failures and paged our on-calls, who started investigating the issue.
> At 22:20 UTC on May 19, Google Cloud placed Railway’s production account into a suspended status incorrectly, as part of an automated action.
If the timestamps are accurate, what was causing the errors 10 minutes before the account was suspended?
The simplest explanation is just that one or the other of these timestamps is wrong, which wouldn't be a big deal. But if the timestamps aren't known with certainty, it seems very odd to include them in the writeup as though they are certain, even though they are very obviously inconsistent with each other.
> At 22:20 UTC on May 19, Google Cloud placed Railway’s production account into a suspended status incorrectly, as part of an automated action.
If the timestamps are accurate, what was causing the errors 10 minutes before the account was suspended?
The simplest explanation is just that one or the other of these timestamps is wrong, which wouldn't be a big deal. But if the timestamps aren't known with certainty, it seems very odd to include them in the writeup as though they are certain, even though they are very obviously inconsistent with each other.