Gaming might be unique in the sense that it's the only industry where 1) consumers make a one-time purchase of a product, but then 2) the manufacturer remains responsible for the online component.. forever? I can't think of any other examples in real life where this happens across an industry (maybe a few niche products).
Maybe this is the reason MS has been pushing Game Pass so hard, to get rid of the "purchase" part entirely.
Maybe this is the reason MS has been pushing Game Pass so hard, to get rid of the "purchase" part entirely.