I said it before and I'll say it again, for opportunities open to the entire world on the internet, adding monetary friction is the only way to filter out serious people from bad actors doing spray-and-pray hoping they make some money or get that job through weaponizing AI bots and sucking all the air in the room.
So many problems can be solved that way, including customer support. Instead of having to post a sob story on Twitter and HN when the AI at BigCo bans my account for no reason, why not charge me $100 for access to human support that is empowered to triage and escalate genuine issues? Then, issue a refund if the problem is on their end.
So many problems can be solved that way, including customer support. Instead of having to post a sob story on Twitter and HN when the AI at BigCo bans my account for no reason, why not charge me $100 for access to human support that is empowered to triage and escalate genuine issues? Then, issue a refund if the problem is on their end.
I don't understand why this isn't a thing.