Maybe I'm misreading but that is an absurd ToS in this context. So they're telling us they have a solution to a problem, but don't trust it enough to solve it? I tend to be averse to analogies but this feels like hiring an engineering team to build a bridge, and they tell you they're not liable if the bridge fails and collapses when used to spec.
If you don't actually believe in your product's capabilities, why sell it?
If you don't actually believe in your product's capabilities, why sell it?