I attended Google I/O in 2013 and was given a Chromebook Pixel, their $1300 laptop. The hardware was very, very nice, and I quite enjoyed using it for a while. One day, I dropped it and damaged the screen well outside of its warranty period. "Oh no," I thought. "This is probably going to be pretty expensive to fix." So, bracing for the damage, I called up Google and told them what had happened. They replied that there was no fixing it. They would replace the laptops under the warranty, but there was no repairing to be done. I was welcome to call around and ask local repair shops if they could do it. That went nowhere, of course.
I've been pretty skeptical of Google laptops ever since.
I've been pretty skeptical of Google laptops ever since.