AWS / GCP / Azure aren't for individuals or small businesses. They won't tell you this anywhere, and they won't stop you from signing up - but they simply do not care one iota about users with anything less than $100k billing per month.
They treat big account owners like kings, they fly them out to Formula 1 events, they get 3 day workshops in swanky retreats, because a few k spent on this equals maybe millions of dollars.
If they respond to a small business quicker they don't get anything from it. They collect a bill that if it went missing they wouldn't notice.
I am not saying this is right - but people running small businesses on these platforms are operating under false pretenses.
They treat big account owners like kings, they fly them out to Formula 1 events, they get 3 day workshops in swanky retreats, because a few k spent on this equals maybe millions of dollars.
If they respond to a small business quicker they don't get anything from it. They collect a bill that if it went missing they wouldn't notice.
I am not saying this is right - but people running small businesses on these platforms are operating under false pretenses.