Changing an accent doesn’t change the content the person on the other end receives it with. Most of my issues with overseas support is that they have no real context for my problem. It’s not just a language barrier, it’s a culture barrier.
When calling support in my own country it is much faster and easier, because they intuitively understand the type of issue I’m having and can better relate. I question if changing the voice would make it more frustrating, as I’d have similar issues without the obvious explanation as to why it’s happening.
When calling support in my own country it is much faster and easier, because they intuitively understand the type of issue I’m having and can better relate. I question if changing the voice would make it more frustrating, as I’d have similar issues without the obvious explanation as to why it’s happening.