The feedback about the "hidden cost" is great. I've heard that a lot. I definitely need to communicate somehow that we attempt to up-sell merchants with premium services and use the chargeback essentially as a lead to talk to them.
Yup, Australian :) Although the site does localise to the US and UK as well.
There will be a short delay before the merchant notification emails come out. We put them through a degree of manual approval and due to load from HN traffic it may take some time for them to be fully processed.
The feedback about the "hidden cost" is great. I've heard that a lot. I definitely need to communicate somehow that we attempt to up-sell merchants with premium services and use the chargeback essentially as a lead to talk to them.
Yup, Australian :) Although the site does localise to the US and UK as well.
There will be a short delay before the merchant notification emails come out. We put them through a degree of manual approval and due to load from HN traffic it may take some time for them to be fully processed.