I recovered ~$250,000 under beverly song act (California lemon law). (My principal and interest back for multiple vehicles)
I repeatedly complained it was activating “emergency lane departure” while driving manually, even after disabling the setting. This had the effect of the vehicles swerving towards cross walks or walls.
Clearly a software issue but they played dumb and forced me to book service visits and refused to provide loaners.
Each time they returned the vehicle(s) with a short resolution of “expected characteristic”.
I read my purchase agreement, emailed them, and simply stated they are obliged to buy back my fleet given its a hazard to public safety. They obliged without discussion.
There were also other persistent issues with the vehicle beyond the software but i suspect the software put them into a double bind where if they “fix” it they create more liability via accidental disengagements.
I repeatedly complained it was activating “emergency lane departure” while driving manually, even after disabling the setting. This had the effect of the vehicles swerving towards cross walks or walls.
Clearly a software issue but they played dumb and forced me to book service visits and refused to provide loaners.
Each time they returned the vehicle(s) with a short resolution of “expected characteristic”.
I read my purchase agreement, emailed them, and simply stated they are obliged to buy back my fleet given its a hazard to public safety. They obliged without discussion.
There were also other persistent issues with the vehicle beyond the software but i suspect the software put them into a double bind where if they “fix” it they create more liability via accidental disengagements.