Of course, it sucks when companies screw up ... but at the same time, they "paid everyone back" by removing limits for awhile, and (more importantly to me) they were transparent about the whole thing.
I have a hard time seeing any other major AI provider being this transparent, so while I'm annoyed at Claude ... I respect how they handled it.
https://www.anthropic.com/engineering/april-23-postmortem
Of course, it sucks when companies screw up ... but at the same time, they "paid everyone back" by removing limits for awhile, and (more importantly to me) they were transparent about the whole thing.
I have a hard time seeing any other major AI provider being this transparent, so while I'm annoyed at Claude ... I respect how they handled it.