This reveals a staggering level of incompetence, if that’s really all it is, and lack of transparency.
They don’t have ANY product-level quality tests that picked this up? Many users did their own tests and published them. It’s not hard. And these users’ complaints were initially dismissed.
I don’t think the high vs medium change is really on par with the others. That’s a setting you change in the UI, and depending on what you are doing, both effort levels are pretty capable, they just operate a bit differently. Unless I’m missing something and they are saying they were doing some kind of routing behind the scenes.
If they are constantly pushing major changes to the prompts and workings of the tool, without communicating about it, and without testing, it’s likely there are other bugs and quality-degrading changes beyond the ones in this article, which would make a lot of sense.
They don’t have ANY product-level quality tests that picked this up? Many users did their own tests and published them. It’s not hard. And these users’ complaints were initially dismissed.
I don’t think the high vs medium change is really on par with the others. That’s a setting you change in the UI, and depending on what you are doing, both effort levels are pretty capable, they just operate a bit differently. Unless I’m missing something and they are saying they were doing some kind of routing behind the scenes.
If they are constantly pushing major changes to the prompts and workings of the tool, without communicating about it, and without testing, it’s likely there are other bugs and quality-degrading changes beyond the ones in this article, which would make a lot of sense.