I’ve heard exactly the same advice re: focus groups. A focus group can give excellent feedback but terrible advice. Probably applies to comment sections in the modern day too.
So if they didn’t like your movie the movie probably is bad. But don’t listen to them about what they would change about the movie. They don’t know anything about the creative process.
So if they didn’t like your movie the movie probably is bad. But don’t listen to them about what they would change about the movie. They don’t know anything about the creative process.