Our philosophy with building automation scripts is to use AI in a limited/intentional way. From our experience writing RPA scripts, there are rarely website changes on super old portals. Also using internal network requests is more reliable because those change even less often.
Our healthcare workflows are sensitive so if there happens to be some website refactor or something, we want to be kept in the loop and not have AI just try and figure it out.
At the end of the day this all lives as code though, so if you you needed to use the DOM and wanted a workflow that would naturally handle any handle DOM change without escalating to you, then you could just throw a computer use agent at it.
Our healthcare workflows are sensitive so if there happens to be some website refactor or something, we want to be kept in the loop and not have AI just try and figure it out.
At the end of the day this all lives as code though, so if you you needed to use the DOM and wanted a workflow that would naturally handle any handle DOM change without escalating to you, then you could just throw a computer use agent at it.