Most software is not designed by intelligent and thoughtful people anymore. It is designed by hastily promoted middle manager PM/Product type people who, as has been mentioned elsewhere, simply were not around when thoughtful human interface design was borderline mandatory for efficiency’s sake.
There is incompetence and there is also malevolence in the encouragement of dark patterns by the revenue side of the business.
There is incompetence and there is also malevolence in the encouragement of dark patterns by the revenue side of the business.