I feel like a crazy person for having to write this, but: if you are starting a business (yes, non-profits are businesses), then
you need to have a business plan. If you launch a business and you have not done the work to have a business plan, then in 99.999% of situations, your business will fail. A business plan includes market & competitive research, a revenue plan based on that research that includes realistic pricing models and costs, a marketing plan, and several options for when things don't turn out like you planned. This isn't even Business 101, this is like Remedial Intro to Business. If you don't have this worked out before you launch, you have already failed.
The corollary for this is as a user, you should determine whether or not the business you are planning to depend on has a business model before you choose to depend on them. If there is no apparent income stream, then the business will close at some point and you may as well skip all the heartburn and choose not to use that business for anything you care about. BlueSky, I'm looking at you right now.
The corollary for this is as a user, you should determine whether or not the business you are planning to depend on has a business model before you choose to depend on them. If there is no apparent income stream, then the business will close at some point and you may as well skip all the heartburn and choose not to use that business for anything you care about. BlueSky, I'm looking at you right now.