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Comment by SunshineTheCat

This hit the nail on the head.

I find much of the HN community insightful and interesting, but in terms of consumer feedback (especially in a B2C environment) I wouldn't touch feedback here with a 10-foot pole.

I don't mean that to be an insult, quite the opposite. Most people here are power users. But that is a galaxy away from how the average user interacts with the internet.

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