Comment by axelriet

“customary” referred to the path through the Secretary, as opposed to writing directly to members. Besides that, depending on the nature of the communication, if everything fails, you may need to be sure you talk to people who will unconditionally put the best interests of the company ahead of any other consideration. The Board is one such group. See what Boeing did with the report of the mechanic who saw flaws in the 737 MAX’s door plugs. Was that worthy of a letter to the CEO, then the Board if no reaction? Or just talk to your dismissive manager and let the planes crash? I made a judgment call, which I entirely own.