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Comment by edarchis

Play the GDPR card, even if you're not from Europe. Find their DPO and state that you want to appeal the automated decision to a human.

Companies operating in Europe must provide a clear way to appeal automated decisions: https://www.edps.europa.eu/data-protection/our-work/publicat...

You might not have a way to actually file a complaint against them but quite often, their legal department will just have a quick look at your case and just give you what you want without bothering to tell you anything. Worth a shot.

parent edarchis 7 months ago

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