Comment by grumblepeet

They have just done the same to me. I spent nearly two hours on the phone with Apple support before I find they will not accept a UK passport as valid ID. They will only accept the national ID card that I also don’t have. I don’t have or want a credit card. I’m 65 so me being now unable to verify my age is embarrassing and insulting. And the way Apple messed me about earlier has put me off them now. I won’t buy another product or service from them ever again.