Ask HN: How do you handle clients who ghost after receiving deliverables?
Been freelancing for 3 years, mostly web dev. Lost about $7,400 to clients who received final deliverables and then just... vanished. The worst was a $2,800 rebrand where the client approved every revision, praised the work, then stopped responding the day I sent the invoice.
I switched to a model where the client sees a preview of the project but files only unlock after payment clears. Eliminated the problem entirely - the clients who were going to pay don't mind, and the ones who push back were never going to pay anyway.
Curious what approaches others here use. Deposits? Escrow? Something else?
I switched to a model where the client sees a preview of the project but files only unlock after payment clears. Eliminated the problem entirely - the clients who were going to pay don't mind, and the ones who push back were never going to pay anyway.
Curious what approaches others here use. Deposits? Escrow? Something else?