Businesses tend to relay costs onto their customers (someone has to pay the bills).
- The app store tax
- The extra work of maintaining at least 2 separate apps (iOS, Android, optionally(?) desktop web app)
- Dealing with app store rules
Some of these are not just costs. I have experience with native apps that have to make things worse for users (compared to the web app) or risk getting booted off the app store.
- The app store tax
- The extra work of maintaining at least 2 separate apps (iOS, Android, optionally(?) desktop web app)
- Dealing with app store rules
Some of these are not just costs. I have experience with native apps that have to make things worse for users (compared to the web app) or risk getting booted off the app store.