This basically boils down to, "Sure, we recommended you work with scammy low-quality auditors, but if you actually use them it's your own fault... we're just an automation tool!"
In other words, I'm reading this as effectively a full admission that the claims are true but the company is saying not their responsibility.
In other words, I'm reading this as effectively a full admission that the claims are true but the company is saying not their responsibility.
Very, very bad.