“We try very hard to make sure we communicate with Webmasters,” Mr. Cutts says. For instance, he says, he reassured Gawker Media that it would remain in search results after Hurricane Sandy caused it to crash.
This somewhat perfectly summarizes the genius solution Google found to customer service. Google is very keen to react with a personal face to high profile cases while at the same time squeezing all the thousands of faceless small businesses in similar situations into Adwords.
This somewhat perfectly summarizes the genius solution Google found to customer service. Google is very keen to react with a personal face to high profile cases while at the same time squeezing all the thousands of faceless small businesses in similar situations into Adwords.