Building tools and services to reduce hassle and friction for others is great. However, what often happens is that you end up creating and building a moat around that hassle. Think about how companies like TurboTax lobby the government to not build electronic tax filing stuff.
Cory Doctorow explains the dynamics well in Enshittification. First they turn against their users, then their business partners, then their employees. The layoffs you are seeing are just stage 3 enshittification. If you work at a company like this, my advice is to quit ASAP. At least then you leave on your own terms.
Cory Doctorow explains the dynamics well in Enshittification. First they turn against their users, then their business partners, then their employees. The layoffs you are seeing are just stage 3 enshittification. If you work at a company like this, my advice is to quit ASAP. At least then you leave on your own terms.