Comment by Maro

I'm a big fan of Amazon (UAE), in the sense that I buy stuff from Amazon almost every week. Having said that, in the last year or so, I found myself returning items more and more often. I get books damaged in shipping, wrong color items, wrong size shoes, empty boxes without the actual item, all sorts of weird failure modes. Marketplace sellers are definitely a big factor. As a response, lately I find myself thinking defensively when ordering from Amazon, like "what can go wrong", and pondering whether I should go out and find this in a store, buy from the brand's online store, get it off Ebay, etc.