Just to be clear, the article is NOT criticizing this. To the contrary, it's presenting it as
expected, thanks to Solow's productivity paradox [1].
Which is that information technology similarly (and seemingly shockingly) didn't produce any net economic gains in the 1970's or 1980's despite all the computerization. It wasn't until the mid-to-late 1990's that information technology finally started to show clear benefit to the economy overall.
The reason is that investing in IT was very expensive, there were lots of wasted efforts, and it took a long time for the benefits to outweigh the costs across the entire economy.
And so we should expect AI to look the same -- it's helping lots of people, but it's also costing an extraordinary amount of money, and the few people it's helping is currently at least outweighed by the people wasting time with it and its expense. But, we should recognize that it's very early days, and that productivity will rise with time, and costs will come down, as we learn to integrate it with best practices.
[1] https://en.wikipedia.org/wiki/Productivity_paradox
Which is that information technology similarly (and seemingly shockingly) didn't produce any net economic gains in the 1970's or 1980's despite all the computerization. It wasn't until the mid-to-late 1990's that information technology finally started to show clear benefit to the economy overall.
The reason is that investing in IT was very expensive, there were lots of wasted efforts, and it took a long time for the benefits to outweigh the costs across the entire economy.
And so we should expect AI to look the same -- it's helping lots of people, but it's also costing an extraordinary amount of money, and the few people it's helping is currently at least outweighed by the people wasting time with it and its expense. But, we should recognize that it's very early days, and that productivity will rise with time, and costs will come down, as we learn to integrate it with best practices.
[1] https://en.wikipedia.org/wiki/Productivity_paradox