Watching an elderly relative trying to use the modern web

Watching my elderly mother trying to accomplish something on the internet and I have to say ...

Modern website "design" amounts to abuse of the elderly.

It's horrific ... genuinely horrific.

I've now seen her driven to tears, knowing that she should be able to do something, trying everything that seems to be the right thing, and frustrated at every turn.

It makes me so angry.

So. Angry.