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Comment by iso1631

> Their support team's response to my detailed bug report: "your account has a verified email, so there's no problem."

Sadly I doubt their system is xkcd806 compatible ether.

This isn't an engineering problem, it's an ITIL problem. To be fair 99% of these complaints will be dealt with by the flow chart. Sadly people on the front line are either not knowledgable enough or not empowered enough to bust out of that straightjacket.

parent iso1631 8 months ago

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