We are building this at docflowlabs ie a self-healing system that can respond to customer feedback automatically. And youre right that not all customers know what they want or even how to express it when they do, which is why the agent loop we have facing them is way more discovery-focused than the internal one.
And we currently still have humans in the loop for everything (for now!) - e.g, the agent does not move onto implementation until the root cause has been approved
We are building this at docflowlabs ie a self-healing system that can respond to customer feedback automatically. And youre right that not all customers know what they want or even how to express it when they do, which is why the agent loop we have facing them is way more discovery-focused than the internal one.
And we currently still have humans in the loop for everything (for now!) - e.g, the agent does not move onto implementation until the root cause has been approved