I think this is standard. It applies to domains as well. I experienced government services blocks as well -- they send me an email, yet block my reply. I complain every time and rarely does anyone care, the support person does not escalate, so my email remains blocked, sometimes I'm told system is working as configured, completely ignoring that I am a real person and system is hostile towards me.
It's just general fragility of tech and lack of care from the creators/maintainers. These systems are steampunk, fragile contraptions that no one cares to actually make human friendly or are built on crappy foundations.
It's just general fragility of tech and lack of care from the creators/maintainers. These systems are steampunk, fragile contraptions that no one cares to actually make human friendly or are built on crappy foundations.