Why the surprise, they do the same with search, they do the same with their Google workspace (the degree to which they are pushing AI is really hurting the product).
Google stopped being aware of their customer's needs a really long time ago, they are so arrogant they think the audience is now fully captive.
Google stopped being aware of their customer's needs a really long time ago, they are so arrogant they think the audience is now fully captive.