I've started to realize of late that a vast majority of tech is "making things and services that maximize the amount of money taken out of customer wallets" and not "making cool technology that works". They have just as much pride and put just as much care and craft into squeezing money out of consumers as developers and engineers put into their projects.
This creates a market where quality and craftsmanship and customer service reduce competitiveness and eat into profits. We've empowered and optimized a market for the enshittifiers, and they're damn good at what they do.
This creates a market where quality and craftsmanship and customer service reduce competitiveness and eat into profits. We've empowered and optimized a market for the enshittifiers, and they're damn good at what they do.