Tone at the top is most important - if this is not valued at an organization level, it will be tough sledding. Next is knowledge - you don’t know what you don’t know. However, one you learn - usually through a gap assessment with an audit firm - you are now going to remedy and get into the audit. This is bad because you will miss point three. Automation is a must. Automated compliance monitoring, automated rituals (document reviews scheduled by a tool, etc), automated rituals whatever you can. Without this, you will create a ton of work for yourself.
This process is hard because there is tension between ticking boxes and being effective. The most well meaning people will get caught in a box ticking exercise if a critical contract depends on it.
It doesn’t have to be this way, but if you want it to be easy, start before clients start asking. Focus on being effective and automated so that you don’t feel pressured to tick boxes.
This process is hard because there is tension between ticking boxes and being effective. The most well meaning people will get caught in a box ticking exercise if a critical contract depends on it.
It doesn’t have to be this way, but if you want it to be easy, start before clients start asking. Focus on being effective and automated so that you don’t feel pressured to tick boxes.