Comment by kldg

Strongly agree with this. I actually kind of wish I could go back to SMB IT (well, I mean I can, but I'm ~retired) with the knowledge I now have; I would've done things very differently/better. If it's small enough, you'll find yourself taking on all sorts of interesting facilities work; it can be pretty fun not knowing what the work day will be like. Some days I would paint, other days I'd be cursing at Active Directory, other days I would be working on the security system, other days I would be running new cables, and sometimes I'd just sit around and play video games. I left IT to do on-call overnight/weekend work in B2B tech support with the same company, where my role upgraded to sleeping through my shift.