I've fallen into this problem before, but theres an additional trap you should be aware of: You are not a therapist.
You cannot and should not just "listen" to problems that you're not allowed to work on or expect the other person to work on. You are an active member of this persons' life with your own point-of-view and emotional needs, not a dumping ground for emotional flotsam.
You cannot and should not just "listen" to problems that you're not allowed to work on or expect the other person to work on. You are an active member of this persons' life with your own point-of-view and emotional needs, not a dumping ground for emotional flotsam.