> then validating and reinforcing their emotions isn’t always helpful
I think you might misintrepet what "validating someone's emotions" is/should do. It's not "You're absolutely right for feeling completely sad and broken down because the cafe wasn't open", but more "That must be such a horrible feeling, to feel so sad and broken down", without saying "yes/no" to if you think it's "justified or not".
The point is that the person is feeling what they're feeling, that's what the validation and acceptance comes in, not about what they're feeling those feelings about.
In the end, you can validate someone's feelings without validating what they're feeling those about, by just saying "that sucks".
I think you might misintrepet what "validating someone's emotions" is/should do. It's not "You're absolutely right for feeling completely sad and broken down because the cafe wasn't open", but more "That must be such a horrible feeling, to feel so sad and broken down", without saying "yes/no" to if you think it's "justified or not".
The point is that the person is feeling what they're feeling, that's what the validation and acceptance comes in, not about what they're feeling those feelings about.
In the end, you can validate someone's feelings without validating what they're feeling those about, by just saying "that sucks".