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Comment by iaskwhy

Slightly on-topic. I have been trying with some banks in the UK trying to find the best online banking system and I am not happy with the results so far.

HSBC works quite well but the login system (with a RSA key) is annoying. I can accept it for actions like transfers but most times I just login to check my balance and transactions, requiring a token seems to much for me. Their design, even if not great, works.

MetroBank seems great from the outside but their system has some issues. First, to login you need your account number, a password and three digits from a 8 digits PIN. After logging in, you can do everything without any other measure. The systems fails to login most times unless you realise you can just click on the link in the error message and logged in you are. A friend told me to use the incognito mode in Chrome and it seems to fix this issue, probably with sessions. Their design is not the best. On the transactionspage you can only see 3 or 4 transactions on the screen at a time (without scrolling, that is).

I am waiting to try Santander (which I will avoid now) and Northern Rock.

Any good experiences?

parent iaskwhy 14 years ago

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