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Comment by TomGullen

What sort of clowns stored the credit card number in a cookie? Seriously? What a breathtakingly stupid show of total incompetence.

Was considering switching my personal account to Santander, have been looking to move away from Natwest for a while now. Natwest are a dismal failure of a bank to the extent I'm always happy to go out my way and dissuade people from associating with them in any way. I'll be writing Santander off my list for sure now. How on earth can you trust them after seeing this?

For a business who HAS to take security seriously, for a business with a LOT of resources, for a business who hold YOUR cash this is utterly pathetic and inexcusable on their part.

Leaving them might be a good idea for your personal security, unfortunately the UK is a little short of good banks. Would love to see someone shake up banking like Stripe has shaken up online payments.

parent TomGullen 14 years ago

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