Here's my answer (as the founder of Pebble - both eras!) on this. We're a small company this time (standing on the shoulders of giants by using open source PebbleOS - thank you google!).
We are excited to make new devices, but wary about over-promising. We'd rather under-promise and over-deliver. So far, we have only received a few requests for warranty support for our first new watch (Pebble 2 Duo) and we have provided support for everyone who has asked.
We are excited to make new devices, but wary about over-promising. We'd rather under-promise and over-deliver. So far, we have only received a few requests for warranty support for our first new watch (Pebble 2 Duo) and we have provided support for everyone who has asked.