Eventually the concept of refunds will become very rare. In fact, it, along with free shipping were pretty rare before Amazon and Walmart.
If you travel and go to some random beach town and buy random item from random street merchant, they won’t give you a refund. Main issue to bridge is ensuring the item is expected as you can’t physically inspect prior to purchase.
It’ll be interesting to see how that’s solved. I participate in kickstarter which defacto doesn’t really offer refunds, so maybe it’ll be the same.
If you travel and go to some random beach town and buy random item from random street merchant, they won’t give you a refund. Main issue to bridge is ensuring the item is expected as you can’t physically inspect prior to purchase.
It’ll be interesting to see how that’s solved. I participate in kickstarter which defacto doesn’t really offer refunds, so maybe it’ll be the same.