Comment by ConspiracyFact

Even if it's not a strawman, the only actual problem is the FOSS person saying that some program can replicate her workflow when they don't actually know if it can. And even that is not malice or callousness, it's just someone clumsily trying to help. Everything else is her demanding support from volunteers and then getting angry when it turns out that FOSS is often a lot harder to use than proprietary software. If the FOSS person instead said "Sorry, I'm not interested in troubleshooting that for you", I guarantee that that would be seen as a problem. So essentially what she's saying is fuck FOSS users because they don't provide perfect support for free.