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Comment by dowskitest

I think this is one area where dashboards can help. Chart the metrics that are important to your organization, and prominently display them.

Chart the number of users on your site throughout the day. The number of times they do X or Y, that your app enabled them to do. Put a big counter on the wall for sales/new users/etc. Make a big deal when milestones are reached.

Bug trackers, user complaints, etc can definitely weigh us down. But hopefully there's some encouragement in the data that we're doing some things really right.

parent dowskitest 14 years ago

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