M$FT increased 365 student monthly charges from $7 to nearly $20 per month automatically to cover CoPilot for 2026. Evidently did not inform the college about this. Just sent yearly charges for nearly $200 to gob-smacked parents. We canceled the next day. WTF M$FT.
They say you will get refunded in you cancel within 30 days of the yearly charge. We did so, but I am wondering if M$FT simply and reliably does the refund. Or will I need to spend hours on the phone talking to a M$FT AI Customer Rep trying to get what is promised. Sincerely... I would appreciate others experience. I could do a charge-back in the next few days if the "promised, easy route" is not available. TIA, RF
They say you will get refunded in you cancel within 30 days of the yearly charge. We did so, but I am wondering if M$FT simply and reliably does the refund. Or will I need to spend hours on the phone talking to a M$FT AI Customer Rep trying to get what is promised. Sincerely... I would appreciate others experience. I could do a charge-back in the next few days if the "promised, easy route" is not available. TIA, RF