Send this in an e-mail to [email protected]. He has a team that reads for stuff like this and can magically fix issues.
I've had to do it before, also for a gift-card-related problem (different from yours), and I was contacted by a member of the Apple executive escalations team a couple days later.
I've had to do it before, also for a gift-card-related problem (different from yours), and I was contacted by a member of the Apple executive escalations team a couple days later.