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Comment by pedalpete

We regularly get contacted by people in Europe who want to buy our product, but we haven't been providing support due to the cost of certs, and other regulatory needs (medical/wellness device).

We want to help people in the EU, but with laws like replaceable batteries, it's going to push us further and further away from being able to do that.

Our product is designed to be refurbished, but not user-replaceable.

At the same time, how many products do people give up on because of battery life, and is this a non-issue with future battery chemistries?

Do people replace their phones because the battery isn't good anymore, or is it more likely they've broken the screen, cameras, etc to the point where it doesn't make sense to replace those anymore? Or they just want the newest thing?

parent pedalpete 11 months ago

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