I'd disagree but either way throw another factor in: non-native speakers and cross-language usability.
If your software is in some language and you are looking at docs or a videotutorial or something in another language, it's often hard to translate specific terms, Icons don't change language. They also help if you have to do something in another machine that uses a different language for some reason.
If your software is in some language and you are looking at docs or a videotutorial or something in another language, it's often hard to translate specific terms, Icons don't change language. They also help if you have to do something in another machine that uses a different language for some reason.