Counterpoint: if a small part of the process is getting tweaked, how responsive can the team responsible for these apps be? That’s the killer feature of spreadsheets for business processes: the accountants can change the accounting spreadsheets, the shipping and receiving people can change theirs, and there’s no team in the way to act as a bottleneck.
That’s also the reason that so-called “Shadow IT” exists. Teams will do whatever they need to do to get their jobs done, whether or not IT is going to be helpful in that effort.
That’s also the reason that so-called “Shadow IT” exists. Teams will do whatever they need to do to get their jobs done, whether or not IT is going to be helpful in that effort.